Effective Date: January 1, 2023
Terms of Use
YOU MUST BE AT LEAST 13 YEARS OF AGE OR WHO HAVE THE ASSISTANCE AND CONSENT OF YOUR PARENT OR GUARDIAN AND RESIDE IN THE UNITED STATES OR ANY OF ITS TERRITORIES OR POSSESSIONS OR CANADA IN ORDER TO USE THIS WEBSITE. IF YOU ARE NOT AT LEAST 13 YEARS OF AGE, PLEASE DO NOT USE OR INTERACT WITH THIS WEBSITE.
PLEASE READ THESE TERMS OF USE (“AGREEMENT” OR “TERMS OF USE”) CAREFULLY BEFORE USING WWW.HAIRCAREBOX.COM (THE “SITE”) OR ANY SERVICE OFFERED BY PERSONALIZED HAIR CARE BOX, INC. (“Hair Care Box,” “WE,” OR “US”). UNLESS YOU ACCEPT THIS AGREEMENT YOU ARE NOT AUTHORIZED TO USE THE SITE OR ANY HAIR CARE BOX SERVICE. BY VISITING, BROWSING, OR USING THE SITE OR ANY HAIR CARE BOX SERVICE, YOU AGREE TO BE BOUND BY THIS AGREEMENT INCLUDING ANY ADDITIONAL TERMS, CONDITIONS, AND POLICIES INCORPORATED BY REFERENCE INTO IT.
This Agreement applies to all Site visitors and users of the Site or HAIR CARE BOX Services. If you don’t agree with any term or condition in this Agreement, please don’t use the Site or any HAIR CARE BOX Service. If you have any questions, please refer to the Site’s FAQs at https://haircarebox.com/
faq/.
1. WELCOME TO Hair Care Box
Hair Care Box operates an online Hair Care community on the Site and on social networking platforms controlled by Hair Care Box such as the Hair Care Box Facebook ® page, Instagram ® page, Pinterest ® boards, Twitter ® feed ,the YouTube channel and TikTok (collectively, the “Hair Care Box Online Community”). Our community is a place for you to express your Hair Care goals.
If you take the Hair Care Box quiz on our Site and register on haircarebox.com you become an “Hair Care Box unpaid member”. There is no payment required to become a Hair Care Box unpaid member.
You are not required to use social media at all to become an Hair Care Box unpaid member. We hope you share your unique Hair Care Goals with other Hair Care Box unpaid and paid members in the Hair Care Box Online Community, but you are not required to do so.
Hair Care Box offers its community members 11 different types of Hair Care Boxes: Standard Monthly / Customized For Hair Growth/ Customized For Dandruff, Customized For Hair Loss, Customized For Dry Hair, Customized For Split Ends, Customized For Oily and Greasy Hair, Customized For Frizzy Hair, Customized For Dull Hair, Customized For Heat Damaged Hair, Customized For Color Damaged Hair, Customized For Gray Hair (collectively, the “Hair Care Box Services”). By subscribing to Hair Care Box, you become an Hair Care Box member.
2. Subscription Services
* Hair Care Box Subscriptions
Hair Care Box paid members residing in the 50 United States, the District of Columbia, (“United States”) or any U.S. Territory may subscribe to receive monthly Hair Care Box containing 7 travel size Hair Care products (“Hair Care Box”). Hair Care Box offers different recurring payment options to subscribe to the Hair Care Box Memberships: (1) an automatically billed monthly Hair Care Box subscription (“Hair Care Box Monthly Membership”); (2) an automatically billed every-other month subscription (Hair Care Box Bi-Monthly Membership) and (3) an automatically billed annual subscription (“Hair Care Box Annual Membership”). You can subscribe here: https://haircarebox.com. There may be a waitlist to receive your first Hair Care Box. You will not be billed until you are taken off the waitlist and a Hair Care Box is being prepared for you. Once billed, you can expect to receive your Hair Care Box the following calendar month. You can read more about the waitlist below.
* Hair Care Box Monthly Subscription: By purchasing a Hair Care Box Monthly Subscription, you agree to an initial and recurring Monthly Subscription fee at the then-current Hair Care Box Monthly Subscription rate, and you accept responsibility for all recurring charges until you cancel your subscription. You may cancel your Hair Care Box Monthly Subscription at any time, subject to the terms of our cancellation policy.
Hair Care Box AUTOMATIC MONTHLY RENEWAL TERMS: Once you subscribe and are off the Hair Care Box waitlist, Hair Care Box will automatically process your Monthly Subscription fee in the next billing cycle. Hair Care Box will continue to automatically process your Hair Care Box Monthly Subscription fee each month at the then-current Hair Care Box Monthly Subscription rate, until you cancel your subscription. We explain how to cancel your Monthly Subscription below at the Section “Cancellation Policy”.
Hair Care Box Annual Subscription: By purchasing an Hair Care Box Annual Subscription, you agree to an initial pre-payment for one full year of service (after you are off the waitlist). After one year and annually thereafter, you will be billed a recurring Hair Care Box Annual Subscription renewal fee at the then-current Hair Care Box Annual Subscription rate. We will notify you before the renewal fee is billed. You may cancel your Hair Care Box Annual Subscription anytime before the next billing cycle, subject to the terms of our cancellation policy.
Hair Care Box AUTOMATIC ANNUAL RENEWAL TERMS: We bill your credit card for the Hair Care Box Annual Subscription renewal fee in the first month of your next Annual Subscription.
* For example, let’s say you purchased an Annual Subscription beginning in February 2023 and ending in February 2024. Hair Care Box will bill you for the second year (February 2024 to February 2025) February 2024 , unless you cancel your Annual Subscription before February 2024. You accept responsibility for all recurring charges prior to cancellation. Once you subscribe, Hair Care Box will automatically process your Annual Subscription fee at the then-current Hair Care Box Annual Subscription rate. We explain how to cancel your Hair Care Box Annual Subscription below at the Section “Hair Care Box Cancellation Policy”.
* Hair Care Box Waitlist: Our Hair Care Box are in high demand so you may be placed on a Hair Care Box waitlist when you first subscribe to the program. We try to convert Hair Care Box members from the waitlist into active members as quickly as possible, but the timing depends on a number of important factors including our ability to find and source the best and highest-quality Hair Care brands and Hair Care products that successfully meet the personal interests and needs identified in each new subscriber’s Hair Care Box profile. We never want to compromise the caliber or experience of the Hair Care Box program.
* Hair Care Box Cancellation Policy: You may cancel your Hair Care Box Monthly Subscription at any time by logging into your Hair Care Box account, clicking on Account/Edit Account Settings/Membership, and following the cancellation procedures. If you need help, feel free , please contact Hair Care Box by visiting: https://haircarebox.com/
* Hair Care Box Cancellation Policy for Hair Care Box Annual Subscription Renewals Cancellation Policy for Hair Care Box Annual Subscription Renewals: Hair Care Box Annual Subscription fees are non-refundable. You may cancel your Annual Subscription renewal at any time after you are billed for the then-current year and before you are billed for the next year, by logging into your account, clicking on Account/Edit Account Settings/Membership, and following the cancellation procedures or by contacting us. If you cancel your Hair Care Box Subscription you can re-subscribe any time, subject to the waitlist.
No Returns: You may not return any Hair Care Box you receive. If you have concerns about the Hair Care Box you have received or any of the products in it, please contact Hair Care Box by visiting: https://haircarebox.com/ We will work with you to address your concerns.
* Hair Care Box Limits on Transactions: Products received through your Hair Care Box subscription are for individual use only, and we do not authorize the purchase of such merchandise for resale purposes. Hair Care Box reserves the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers or distributors. To enforce this policy, we may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These Hair Care Box restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.